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Common Questions
Shipping typically takes 24-48 hours if stock is available.
Contact vwcanadaorders@kemkrest.com and kemkrestcustomersvcgroup@kemkrest.com to request cancellation.
Using LTL shipping may result in less damages. Orders need to be over 150 lbs. to qualify for an LTL shipment.
Contact your Volkswagen Customer Service team at vwcanadaorders@kemkrest.com and kemkrestcustomersvcgroup@kemkrest.com.
This varies - contact us at vwcanadaorders@kemkrest.com kemkrestcustomersvcgroup@kemkrest.com for details.
Yes, but you must choose expidited at checkout and provide your shipping account number. If no account number is entered then the order will ship best way/standard.
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Please feel free to contact us.
Volkswagen Chemical Program Customer Service
M-F 8am-5pm EST
905-847-1119
vwcanadaorders@kemkrest.com & kemkrestcustomersvcgroup@kemkrest.com